Terms of service

Terms of Service

Welcome to Modern Elements Hub. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

Modern Elements Hub is an online retailer offering furniture, home décor, bedding, curtains, and related home products throughout South Africa.

Contact Details

Email: orders@modernelementshub.co.za

Phone/WhatsApp: 066 595 8912

Website: www.modernelementshub.co.za

2. Acceptance of Terms

By using our website, creating an account, or purchasing our products, you agree to comply with these Terms and all applicable South African laws.

If you do not agree with these Terms, please do not use our website.

3. Products and Availability

We strive to ensure that all product descriptions, images, colours, dimensions and pricing are accurate.

However:

Product colours may vary depending on your device's display.
Measurements may vary slightly due to manufacturing tolerances.
Product availability is subject to stock on hand.
We reserve the right to discontinue products without prior notice.

4. Pricing

All prices are displayed in South African Rand (ZAR).

Prices may change without notice.

Although we make every effort to ensure pricing accuracy, we reserve the right to cancel orders where pricing errors have occurred.

5. Orders

Placing an order does not automatically constitute acceptance.

Orders become binding only after:

Payment has been successfully received (where applicable), and
We have confirmed the order.

We reserve the right to refuse or cancel any order due to:

Stock shortages
Pricing errors
Suspected fraudulent activity
Incorrect customer information

6. Payments

We accept secure payment methods made available during checkout.

Orders will only be processed after payment has been successfully authorised unless another payment arrangement has been agreed upon.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on:

Product availability
Delivery location
Courier delays
Public holidays
Weather conditions

Modern Elements Hub will make every reasonable effort to deliver within the estimated timeframe but cannot guarantee delivery dates.

Risk in the goods passes to the customer upon successful delivery.

8. Customer Responsibilities

Customers agree to:

Provide accurate delivery information.
Ensure someone is available to receive deliveries.
Inspect products immediately upon delivery.
Report damaged or incorrect items within 48 hours.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please refer to our Refund Policy before requesting a return.

10. Intellectual Property

All website content including:

Images
Product descriptions
Logos
Graphics
Text
Website design

remains the property of Modern Elements Hub unless otherwise stated.

No content may be copied, reproduced or distributed without written permission.

11. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Distribute viruses or malicious software.
Interfere with website functionality.
Misrepresent your identity.

12. Limitation of Liability

To the maximum extent permitted by law, Modern Elements Hub shall not be liable for:

Indirect damages
Consequential damages
Loss of profits
Business interruption
Delays caused by third-party couriers
Events beyond our reasonable control

Our total liability shall not exceed the purchase price of the affected product.

Nothing in these Terms limits your rights under the Consumer Protection Act.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation.

We do not sell customer information to third parties.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes shall be resolved in accordance with South African law.

15. Changes to These Terms

Modern Elements Hub reserves the right to amend these Terms at any time.

Updated versions will be published on our website and become effective immediately upon publication.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Modern Elements Hub